Terms of Service
Important information regarding our fix services, customer protection policies, warranty coverage and support commitments.
Customer Service Commitment
Azan Mobile Fix, operated by NAJMA AL WAHDA ELECTRONICS TRADING L.L.C, is committed to providing transparent pricing, professional fix services, clear information about replacement parts, and outstanding customer support in Dubai.
Fix Services
Azan Mobile Fix provides fix services for smartphones, tablets, laptops, MacBooks, gaming devices and accessories.
Fix availability is confirmed for each request. Unless otherwise agreed in writing, customers should bring devices to our Bur Dubai shop.
Fix Estimates
All quotations are based on the visible condition of the device and preliminary diagnostics.
Additional faults discovered during fix may require further approval before work continues.
Customer Responsibilities
- Backup all important data before fix.
- Remove passwords where possible.
- Provide accurate information about device issues.
- Ensure the device is legally owned.
Payments & Refunds
Payment is due immediately upon successful completion of fix services.
If a service is defective, customers may be entitled to re-performance, an appropriate refund, compensation or another remedy required by applicable UAE law.
Limitation of Liability
Nothing in these Terms excludes or limits any right or remedy that cannot lawfully be excluded under UAE consumer protection law, including responsibility for damage caused by negligence or defective service.
Customers should back up their data and remove passwords where reasonably possible before fix. This precaution does not remove rights that apply under UAE law.
Need Help?
If you have questions regarding these Terms of Service, our support team will be happy to assist.
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