Warranty Policy
Important information regarding our fix services, customer protection policies, warranty coverage and support commitments.
Last updated: 3 August 2026
Azan Mobile Fix is operated by NAJMA AL WAHDA ELECTRONICS TRADING L.L.C. The applicable warranty period, installed parts and coverage must be recorded on the fix invoice or warranty document.
This commercial warranty is provided in addition to, and does not replace or reduce, mandatory rights available under UAE consumer protection law.
Screen Fixes
Covered for 90 days against workmanship defects.
Battery Replacements
Covered for 90 days against battery manufacturing defects.
Charging Port Fixes
Covered for 60 days against workmanship defects.
Motherboard Fixes
Covered for 30 days unless otherwise specified.
Warranty Exclusions
- Physical damage.
- Water damage.
- Unauthorized fixes.
- Accidental damage.
Claim Process
Customers should provide the original or electronic fix invoice when requesting warranty service. We will inspect the device and explain the available warranty or statutory remedy.